Is it possible to visit Dar El Sadaka?

Can I book for lunch or dinner, or a day at the pool?

No, we are not a restaurant and dining service at Dar El Sadaka is available to staying guests only.

Also, we do not accept day reservations. Minimum stay is 3 nights and 5 nights during Christmas and New Year periods.

Can I book only one room?

No, Dar El Sadaka is available by exclusive reservation only. We are not a hotel and we do not take room reservations.

How many people does the villa sleep?

Dar El Sadaka is designed to accommodate families and private groups of up to 24 people.

The Villa has seven suites and two bedrooms, each with an ensuite bathroom, and sleeps up to 20 guests. Four suites have a king-size bed that can be made into twins and two other suites have an annex with an additional single bed.

The Riad Suite sleeps up to 4 more guests. It has a master bedroom with a king-size bed and an annex with a king-size bed that can be made into twins. The Riad Suite is only available in addition to the Villa.

Do you accept children?

Yes, your little ones are very welcome to Dar El Sadaka. There are three cribs and three highchairs at the Villa for groups travelling with babies. However, kindly note that our swimming pool is not fenced and guests must supervise children at all times. Babysitting service can be arranged on request (at additional charge).

Can I have day guests while I am staying at the villa?

Yes, you can invite day guests at Dar El Sadaka during your stay and we arrange private receptions for up to around 30 people on request. However, please note that larger events and bachelor(ette) parties are not possible.

We do not accept venue hire reservations.

What are your house rules?

Check-in time is from 16h00 and check-out time is before 11h00. Arrival and departure times are flexible subject to availability. If special check-in and/or check-out times have not been agreed upon booking, they cannot be guaranteed.

Guests must present their passport and complete the information form required by the Moroccan authorities upon arrival.

Please note that we operate a strict no pet policy. Smoking indoors and fireworks are strictly forbidden.

The artwork decorating Dar El Sadaka interiors and exteriors, the animal sculptures in particular, cannot be covered, moved or removed.

Product or brand placement and commercial photography or filming in any areas of the estate is strictly forbidden.

Guests use the facilities at Dar El Sadaka entirely at their own risk. Rooftop terraces have low walls, some stairs are without rails or protection, and the swimming pool is not fenced. Guests must supervise children and all non-swimmers in their party at all times.

Dar El Sadaka is a fully serviced experience including dining service à la carte. It is not possible for guests to self-cater or to hire their own chef. Daily full breakfasts are included. All mineral water (still and sparkling), traditional Moroccan mint tea and Louisa (verbena from our garden) are also included. All other meals, snacks and drinks are à la carte. We do not offer half-board or full-board packages.

Our very talented House Chef offers a flavourful and creative cuisine with international influences. Moroccan classics are reinterpreted, lightened and delicately spiced. Every day, Madame Hassna and her team compose exquisite meals made with fresh organic produce of the highest quality. There are plenty of options available to ensure all tastes are catered for, please ask our Guest Experience Designer for sample menus during the preparation of your stay.

In keeping with family tradition, for each meal we invite our guests to choose ahead a starter, a main course and a dessert for their entire party. Menus change every day and follow the seasons. They can be adapted to special diet requirements (vegetarian, pescatarian, vegan, nut-free, gluten-free etc.) Children’s menus are composed according to the instructions given by their parents. Please note that there is no in-room dining service and the kitchen is closed at night. Night snacks prepared in advance are available upon request.

Dar El Sadaka holds a liquor license. Alcoholic drinks are à la carte but guests can also bring their own alcohol for a corkage fee of MAD 90 per bottle of wine and MAD 165 per bottle of Champagne and spirits. In addition, wine, Champagne and spirits can be coordinated via special orders through local vendors arranged in advance by our Guest Experience Designer for an additional fee that depends on the specifics of the order.

During the holy month of Ramadan, we kindly ask our guests to adapt their dinner times and allow our teams around twenty minutes each day to eat at the time of the breaking of the fast when the sun sets. We continue to manage our stock and serve alcohol to our guests during this period.

Guests can have visitors and we arrange private receptions for up to around 30 people during their stay on request. However, larger events and bachelor(ette) parties are not possible.

Our Guest Experience Designer assists with pre-arrival requests, stay planning including transfers, meals and activities, arranging local excursions, and throughout your stay. We offer a wide range of activities, including exceptional Signature dining experiences to indulge or celebrate a special occasion, and each stay is personalised according to our guests’ preferences.

We may use the services of carefully selected third parties to provide certain on-site services but guests cannot provide access to the property to other service providers during their stay unless with the prior authorisation from our Guest Experience Designer.

All additional services must be paid prior to departure. On site we accept payments by credit card (VISA, Mastercard and AMEX) and cash. Some additional services provided by third parties such as equestrian performing arts shows, DJ performances and local excursions, may require a deposit payment upon booking. Any modification, cancellation or refunds are subject to the policies of the third party providing the service.

The property and all furniture, fixtures, and all other contents, are to be treated with care. Guests are solely responsible for all damages in connection with the use of Dar El Sadaka caused by themselves or their visitors. A security deposit of MAD 55,000 will be pre-approved on the credit card of the Reservation Holder upon arrival against any damages. Cheques are not accepted for security deposit and as a form of payment.

Our Head Housekeeper and maids carry out the most meticulous cleaning every day including evening turn-down service. The daily housekeeping schedule is adapted to our guests’ activities to ensure minimum disturbance during their stay.

The property is guarded 24/7 and at least one maid, one server and one maintenance operator sleep on-site during stays in a staff-dedicated outbuilding. Our Creative Director lives on the estate and supervises all on-site operations.

There is an electronic safe box in each bedroom and we invite our guests to keep their valuable items inside. We will not be responsible or liable to our guests for any damage or loss of their belongings left on the property at any time.

French visual artist Jean-François Fourtou is the owner of the estate to which Dar El Sadaka belongs. Guests have complimentary access to the artist’s park of monumental artworks during their stay but please note it is off guest-dedicated areas. Please also note that access to Jean-François Fourtou’s artist studio and private residence on the estate is strictly forbidden.

Although the World Health Organisation announced the end of the emergency phase of COVID-19 in May 2023, and the Moroccan authorities lifted all travel restrictions related to this disease, we recommend that you check the latest travel advice in your country of origin before travelling to Morocco.

What are you booking and payment terms?

Booking Process

Advance booking is required minimum one week ahead of your preferred arrival date. You must be 25 years of age or over and have legal capacity to make a booking.

To check availability and make a booking request, please complete the online form at https://www.darelsadaka.com/book-now/ or send an email to info@darelsadaka.com, making clear the number of people in your party and your preferred stay dates.

In order to process your booking request, we may ask you to provide information regarding your identity such as a scan of the photo page of your passport, and about your party such as group composition and ages of your travelling companions. This information will only be used to process your booking request and will not be passed on to third parties unless we are legally obliged to do so.

It is your responsibility to check that our lodging capacity is suitable for your party. Please ask for our guest room factsheets for full room details.

If you are not sure about the final size and composition of your party at the time you make the booking, please note that it is possible to book the Villa and thus secure your preferred dates, and add the Riad Suite to your booking later if needed. However, please also note that the Riad Suite can only be added to a booking for the entire duration of the stay. It is not possible to book the Riad Suite independently of the villa.

All relevant booking documentation will be sent to you via email. It is important to check carefully all the details of your booking once you receive it and to contact us immediately if you have any queries. We will not be responsible for any information you do not receive as a result of your failure to provide a valid email address.

Bookings will be confirmed after receiving the required deposit. The confirmation date shall be the date upon which the deposit is received by us from you.

Reservations are nominative and stays at Dar El Sadaka cannot be sold, awarded as prizes or otherwise transferred unless with the prior express written authorisations from both the Reservation Holder and Dar El Sadaka.

On paying the deposit you acknowledge that you accept, on behalf of yourself and each of your travelling companions, all the lodging terms and conditions set forth in this document, and you warrant to Dar El Sadaka that you have authority to do so.

Payment terms

Payments for bookings must be made in the currency, by the method of payment and according to the payment schedule stated in your reservation form. Payment currency, method and schedule cannot be changed once your booking is confirmed.

The deposit payable at the time of booking is 50% of the total lodging cost. The balance is due no later than 45 days before the date of arrival. For bookings made less than 45 days before the date of arrival, full upfront payment of the total lodging cost is required. These payments are non-refundable.

Once the deposit payment is received and your booking is confirmed, it is Dar El Sadaka’s responsibility to provide you with the lodging and services included that you have booked, and it is your responsibility to pay in full for your booking and for any additional services provided during your stay at your request.

Please note that if a payment is not received from you on time or in the correct amount, we reserve the right to release your reservation regardless of any payment(s) already received. We will use reasonable endeavours to contact you and remind you of any payments due prior to taking this course of action.

What is your cancellation policy?

Changes and cancellation by you

All requests for amendments must be sent to us clearly by email. All such requests shall be considered by Dar El Sadaka in its sole discretion. Please note that any changes to your stay dates are subject to the property availability and rate seasonality, and amendment fees of 5% of the total booking amount may apply. We will confirm any agreed changes to your booking by email and send you an updated booking confirmation accordingly.

If you choose to leave Dar El Sadaka early, for any reason other than in circumstances outlined in paragraph Force Majeure below, no refund will be made nor will alternative dates be arranged.

All requests for cancellation must be sent to us clearly by email. The cancellation date for your reservation shall be the date upon which the written cancellation request is received by us from you. Please note that there is no refund for cancellations and for no-shows. As with any travel, we strongly recommend that guests purchase travel insurance which give them full cancellation cover.

Please note that any arrangements made and subsequently cancelled or amended with third party service providers (e.g. for equestrian performing arts shows, DJ performances or local excursions) may incur charges according to the cancellation and amendment policy of that third party service provider and, if requested, you will refund us in respect of such charges forthwith.

For the avoidance of doubt, this paragraph shall be without prejudice to the provisions in paragraph Force Majeure below and any cancellation by you for the reasons set out in paragraph Force Majeure shall be dealt with in accordance with these provisions and not in accordance with this paragraph.

Changes and cancellation by Dar El Sadaka

Dar El Sadaka will advise you of any substantial changes or cancellations as soon as reasonably possible. We may offer alternative arrangements to you, but you shall not be obliged to accept such alternative arrangements. If no such alternative arrangements are offered in these circumstances, or you do not accept any such offered alternative arrangements, then you may reject your booking within 14 days of notification to you of the relevant change(s) and we will cancel your booking. If you reject your booking in these circumstances, all monies which have been already paid by you to us by the date of cancellation will be repaid less Dar El Sadaka’s reasonable expenses in respect of the booking.

Under no circumstances will Dar El Sadaka be liable to you for any financial recompense in the event of a change which does not lead to a cancellation. In the event that a refund is provided to you, we shall not be responsible for any fluctuations in the exchange rate which may occur in the time between our receipt of the payments and the time the refund is processed.

For the avoidance of doubt, this paragraph shall be without prejudice to the provisions in paragraph Force Majeure below and any cancellation by Dar El Sadaka for the reasons set out in paragraph Force Majeure shall be dealt with in accordance with these provisions and not in accordance with this paragraph.

Force Majeure

If due to unavoidable and extraordinary circumstances (including, but not limited to: government measures prohibiting travel, air traffic control strikes, serious adverse weather conditions making it impossible to fly, pandemic, epidemic, other serious health risks, warfare, other serious security problems such as terrorism, or natural disasters), you are unable to stay at Dar El Sadaka or we are unable to fulfil your booking (or we conclude that such circumstances mean that it is not commercially viable for us to do so), your booking shall be cancelled and we shall provide you with a voucher in the amount of the monies that have been paid by you to us by the date of cancellation which can be used to make a new booking at any future dates subject to availability.

Prohibited uses of Dar El Sadaka or its services

Guests agree, for themselves and their visitors, not to use Dar El Sadaka or its services for any unlawful purpose or in breach of Moroccan law or any other law applicable to the use of Dar El Sadaka’s services. Examples of prohibited uses include but are not limited to:

• Commission of any criminal offence including the possession and use of controlled drugs;
• Entertaining of courtesans or those employed for sexual gratification on the premises;
• Any form of verbal or non-verbal conduct which could be regarded as discriminatory, violent, bullying or intimidatory behaviour towards another individual or individuals on the premises, including Dar El Sadaka’s house team;
• Holding oneself out as an employee, agent or other representative of Dar El Sadaka;
• Taking any step or committing any action which may damage the moral standing or reputation of Dar El Sadaka and/or bring its name into disrepute.

Any prohibited use of Dar El Sadaka or its services can result in immediate termination of your stay at our discretion.

If we reasonably consider that the behaviour of guests and/or their visitors at Dar El Sadaka is unlawful or has caused (or is likely to cause) loss, damage or harm Dar El Sadaka or its reputation or any part of it, we reserve the right to deny access to the property, ask guests and/or their visitors to leave the premises, and inform the local authorities.

If a stay is being terminated in these circumstances, Dar El Sadaka shall not refund any monies paid in respect of that stay and shall be under no obligation to pay any compensation or meet any costs or expenses guests may incur as a result of their stay being terminated. Further, the guests shall indemnify and hold harmless Dar El Sadaka (for itself and on behalf of officers, employees and agents) from and against any loss, damage or harm.